Reporting & Ticket Analyst with IT Service Based Company

Reporting & Ticket Analyst with IT Service Based Company – Noida

Company: Athena Consultancy Services
Experience: 3 to 5
location: Noida
Ref: 23854884
Summary: Job Description 1. Ensure service reports are produced in a timely manner 2. Maintain ticketing system 3. Monitor ticketing system, and escalate any likely SLA breaches. 4. Provide QA and feedback against ticket....

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